Route de Tatrel 39, Fribourg, Suisse
Email: info@nutriyado.ch
Refund policy
General
The Société Anonyme DEEP SERVICES, owner of the NUTRIYADO brand, invites the buyer to read these general terms and conditions carefully.
Article 1: Scope of application
All orders placed regardless of the means used (telephone, e-mail, online store, exhibition, etc.), are governed by these general terms and conditions of sale.
By placing an order, the buyer acknowledges having read and accepted them, without any reservation.
These general terms and conditions also apply to purchases made in store, by demonstrating their willingness to purchase a product.
Article 2: Conclusion of the contract
For purchases in store:
The items displayed on the shelves with a price indication constitute an offer. The buyer is deemed to have tacitly accepted the offer when they present the items at the checkout for payment of the price, the sales contract is then concluded. Acceptance of the offer constitutes acceptance of the general terms and conditions of sale.
For online purchases:
The products published online constitute an offer, which is always subject to the (resolutory) condition that delivery is possible.
The "basket" virtually allows the buyer to select the items they like. The buyer can consult it, complete it or modify it at any time during their visit to the site.
The contents of the basket will be definitively assigned to the buyer after they have validated their basket and their delivery address, subject to the availability of the items.
Automatic recording systems are considered as proof of the nature, content and date of the order.
The Company confirms acceptance of its order to the buyer at the email address that the buyer has provided. The automatically generated order confirmation email does not constitute a guarantee of availability or delivery. It only indicates to the customer that the Company has received their order and that the contract is concluded, subject to delivery being possible.
Article 3: Order
The Company reserves the right, at its discretion, to suspend an order, in particular in the event of unpaid invoices or insolvency.
Any modification to the order requested by the buyer can only be taken into consideration if it has reached the Company before the products are shipped.
Article 4: Marketed products
The Company reserves the right at any time to add new products, to remove all or part of the products sold or presented in its assortment, to modify them in order to improve them, to change their presentation or to cease their marketing, and this without being obliged to notify the buyer in advance.
The photographs, texts, illustrations and graphics illustrating the products are not contractual, they are only present for information purposes.
Changes may therefore occur between the photographs and the actual products.
Article 5: Price indication
Our prices are in Swiss Francs (CHF), VAT included and excluding processing and shipping costs.
The Company reserves the right to modify its prices at any time, without notice. The products will be invoiced on the basis of the rates in effect at the time the order is registered.
The buyer may also benefit, during certain specific periods, from promotional offers on certain products, while stocks last.
Article 6: Invoicing
An invoice is issued for each purchase by a professional, addressed and delivered by the Company to the buyer at the billing address, or hand-delivered in person when purchasing in store.
Any complaint concerning invoices must be brought to the attention of the company by mail within 7 working days of receipt. Failing this, they are considered accepted, without any reservation.
Any dispute between the buyer and the customer shall not be grounds for suspending payment of the undisputed portion of the invoice.
Article 7: Payment
Article 7.1: Payment method
For online purchases: All orders are payable in Swiss francs (CHF), by credit card, bank card, Twint or PayPal.
For in-store purchases: Orders are payable in cash, by credit card or bank card.
Article 7.2: Payment deadline
In the event of non-payment after formal notice, the company may withdraw from the contract (the order) without further formality in accordance with Article 214 of the Code of Obligations.
For in-store purchases: Payment is made when the goods are handed over to the buyer, at the checkout.
For online purchases: Payment is made when the buyer validates the virtual “basket”. Delivery therefore takes place after payment. Possible incomplete delivery of a com
The Société Anonyme DEEP SERVICES, owner of the NUTRIYADO brand, invites the buyer to read these general terms and conditions carefully.
Article 1: Scope of application
All orders placed regardless of the means used (telephone, e-mail, online store, exhibition, etc.), are governed by these general terms and conditions of sale.
By placing an order, the buyer acknowledges having read and accepted them, without any reservation.
These general terms and conditions also apply to purchases made in store, by demonstrating their willingness to purchase a product.
Article 2: Conclusion of the contract
For purchases in store:
The items displayed on the shelves with a price indication constitute an offer. The buyer is deemed to have tacitly accepted the offer when they present the items at the checkout for payment of the price, the sales contract is then concluded. Acceptance of the offer constitutes acceptance of the general terms and conditions of sale.
For online purchases:
The products published online constitute an offer, which is always subject to the (resolutory) condition that delivery is possible.
The "basket" virtually allows the buyer to select the items they like. The buyer can consult it, complete it or modify it at any time during their visit to the site.
The contents of the basket will be definitively assigned to the buyer after they have validated their basket and their delivery address, subject to the availability of the items.
Automatic recording systems are considered as proof of the nature, content and date of the order.
The Company confirms acceptance of its order to the buyer at the email address that the buyer has provided. The automatically generated order confirmation email does not constitute a guarantee of availability or delivery. It only indicates to the customer that the Company has received their order and that the contract is concluded, subject to delivery being possible.
Article 3: Order
The Company reserves the right, at its discretion, to suspend an order, in particular in the event of unpaid invoices or insolvency.
Any modification to the order requested by the buyer can only be taken into consideration if it has reached the Company before the products are shipped.
Article 4: Marketed products
The Company reserves the right at any time to add new products, to remove all or part of the products sold or presented in its assortment, to modify them in order to improve them, to change their presentation or to cease their marketing, and this without being obliged to notify the buyer in advance.
The photographs, texts, illustrations and graphics illustrating the products are not contractual, they are only present for information purposes.
Changes may therefore occur between the photographs and the actual products.
Article 5: Price indication
Our prices are in Swiss Francs (CHF), VAT included and excluding processing and shipping costs.
The Company reserves the right to modify its prices at any time, without notice. The products will be invoiced on the basis of the rates in effect at the time the order is registered.
The buyer may also benefit, during certain specific periods, from promotional offers on certain products, while stocks last.
Article 6: Invoicing
An invoice is issued for each purchase by a professional, addressed and delivered by the Company to the buyer at the billing address, or hand-delivered in person when purchasing in store.
Any complaint concerning invoices must be brought to the attention of the company by mail within 7 working days of receipt. Failing this, they are considered accepted, without any reservation.
Any dispute between the buyer and the customer shall not be grounds for suspending payment of the undisputed portion of the invoice.
Article 7: Payment
Article 7.1: Payment method
For online purchases: All orders are payable in Swiss francs (CHF), by credit card, bank card, Twint or PayPal.
For in-store purchases: Orders are payable in cash, by credit card or bank card.
Article 7.2: Payment deadline
In the event of non-payment after formal notice, the company may withdraw from the contract (the order) without further formality in accordance with Article 214 of the Code of Obligations.
For in-store purchases: Payment is made when the goods are handed over to the buyer, at the checkout.
For online purchases: Payment is made when the buyer validates the virtual “basket”. Delivery therefore takes place after payment. Possible incomplete delivery of a com
